Corporate
Training

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Soft Skills Training


We offer 100+ short courses in soft skills to the corporate world as well as to the public, in the following fields:
Accounting and Finance

Accounting Skills for Non Accountants

2 days

Budgets and Managing Money

2 days

Manage Budgets and Financial Plans

Half day

Anger Management

Anger Management

1 day

Business Etiquette

Business Ethics for the Office

2 days

Business Etiquette

1 day

Change Management

Change Management: Change and How to Deal with It

1 day

Secrets of Change Management

1 day

 

Communication Skills

Business Communication: Advanced Writing Skills

1 day

Business Communication: Business Writing that Works

2 days

Business Communication: Conquering your Fear in Speaking in Public

1 day

Business Communication: Minutes Taking

1 day

Business Communication: Presentation Skills

2 days

Business Communication: Public Speaking Skills

2 days

Business Communication: Writing Reports & Proposals

2 days

Communication Strategies

2 days

Conflict

Conflict Resolution

1 day

Conflict Resolution : Dealing with Difficult People

1 day

Conflict Resolution at the Workplace

2 days

Employee Dispute Resolution through Mediation

1 day

Customer Service

Critical Elements of Customer Service

2 days

Customer Relationship Management

1 day

Manage Quality Customer Service

Half day

Managing Customer Service

1 day

Emotional Intelligence

Emotional Intelligence

1 day

The Emotionally Intelligent Manager

2 days

Employability Skills

Advanced Employability Skills

2 days

Developing a Job Portfolio

1 day

Personal Development

2 days

Self Esteem and Assertiveness Skills

1 day

Techniques for Job Search

1 day

Entrepreneurship

1 + 1 + 3 of Entrepreneurship

3 days

Professional Skills for the Entrepreneur

4 days

Human Resources

Behavioural Interviewing Techniques

2 days

Closing Generation Gap at the Workplace

1 day

Diversity at Work

1 day

Employee Accountability

1 day

How to Manage Anger and Violence in the Workplace

3 days

HR for the Non HR Manager

3 days

Manage Recruitment Selection and Induction Processes

Half day

Onboarding Programme

2 days

Orientation Handbook

2 days

Personal Hygiene at the Workplace

1 day

Safety in the Workplace

1 day

Talent Management

2 days

Workplace Harassment: What It Is and What To Do About IT?

2 days

Intrapreneurship

The Corporate Entrepreneur or Intrapreneurship

4 days

Leadership

Business Leadership

3 days

Leadership Skills for New Supervisors and Managers

3 days

Management

Business Succession Planning

1 day

Coaching: A Leadership Skill

1 day

Critical Thinking

2 day

Delegation: The Art of Delegating Effectively

1 day

Effective Planning and Scheduling

2 days

Management Meetings: The Art of Making Meetings Work

1 day

Mentoring and Coaching within the Workplace

Half day

Motivating Your Workforce

1 day

Problem Solving and Decision Making

2 days

Negotiation Skills

Core Negotiation Skills

1 day

Negotiating for Results

2 days

Neuro Linguistic Programming

An Introduction to NLP

1 day

NLP Tools for Real Life

1 day

Office Administration

Essential Skills for Non Clerical Staff

1 day

Professional Skills for the Office Administrator

2 days

Working Smarter with Technology

2 days

Performance Management

Balanced Scorecard Basics

1 day

Conducting Effective Performance Reviews

3 days

Lean Process Improvement

2 days

Manage People and Performance

Half day

Managing Employee Performance

1 day

Project Management

Advanced Project Management

1 day

Fundamentals of Project Management

1 day

Intermediate Project Management

1 day

Manage Projects

Half Day

Project Management Techniques to increase Effectiveness

1 day

Understanding Project Management

3 days

Psychometric Testing

Administration of Psychometric Tests

1 day

Risk Management

Risk Management

1 day

Sales & Marketing

Marketing Opportunities

Half day

Professional Skills for Business Advisors

2 days

Professional Skills for Retail Executives

2 days

Professional Skills for Sales Executives

2 days

Retail Management & Operations

1 day

Sales - Building Relationships for Success in Sales

1 day

Sales - Overcoming Objections

1 day

Sales - Prospecting for Leads

1 day

Sales - Selling Smarter

1 day

Sales and Customer Service Training for Call Centre Agents

3 days

Sales and Marketing

1 day

Sales Presentation

1 day

Selling Techniques for Call Centre Agents

1 day

Telemarketing

1 day

Telemarketing - Using the telephone a Sales Tool

1 day

Store Management

Store Management

1 day

Stress Management

Stress Management

1 day

Stress Relief and Stress Reduction

1 day

Supervision

The ABCs of Supervising Others

2 days

The Professional Supervisor

3 days

Team Building

Team Building - Building Better Teams

1 day

Team Building using Simventure

2 days

Team Building: Developing High-Performance Teams

3 days

Time Management

Time Management : Get Organized for Peak Performance

1 day

Train The Trainer

Advanced Skills for the Practical Trainer

3 days

Developing your Training Programme

2 days

Facilitation Skills

2 days

Inspire, Motivate and Educate

1 day

Skills for the New Trainer

1 day

The Practical Trainer

3 days

Using Activities to make Training Fun

1 day

Competency Based Training


We also offer Competency Based Training where participants are assessed BEFORE and AFTER the training using objective, unbiased and scientifically validated online psychometric assessments.

Our training methodology is as follows:

  • Step 1.
    Administer the appropriate online psychometric test to the participants.
  • Step 2.
    The results will identify whether the participant is competent or not in that specific skill.
  • Step 3.
    The training provider will use the limitations generated from the tests as skills gaps to be bridged.
  • Step 4.
    The training provider will discuss the needs analysis and the course contents with the client.
  • Step 5.
    Delivery of training by the training provider.
  • Step 6.
    The training provider will design and produce an Individual Development Plan (IDP) for each participant.
  • Step 7.
    The training provider will interpret the results with the participants during a three hour interactive session. During this exercise the trainer will also explain the candidates how to implement their Individual Development Plan back at work in real life situation.
  • Step 8.
    A supervisor from the client company will also be trained to assist the participant to implement their Individual Development Plan.
  • Step 9.
    Participants will be given a period of one to three months to implement their IDPs under supervision.
  • Step 10.
    After the implementation period, the candidate will be re-assessed using the same test to identify whether there has been a change in competency in that particular skill. A direct measurement of the R.O.I.

Benefits for your organisation

  • The boardroom will be able to measure the ROI by measuring the increase in competency against the training investment.
  • The HR department will know how the employees are assessed, trained and re-assessed after allowing them time to put into practice the skills learned during the training.
  • Employees will be motivated to learn new skills where they have deficiencies. These skills gaps will be generated by the assessment in an objective, independent and transparent manner.
  • Employees will have ownership of their learning and development.
  • Your customers will see the visible difference.

Customised Training


We can also deliver tailor-made and customised training according to your needs.

International Workshops with Foreign Expertise


Since 2011, we have successfully delivered +25 international workshops, in partnership with international partners from all over the world on topics such as:
  • Sales Leadership
  • Key Account Management
  • Career Development for Talent Retention
  • Train the Trainer
  • Performance Management and KPIs

Contact Us

  • Soft Skills Consultants (Mauritius) Ltd,
    P.O Box 73, 4 Avenue des Manguiers,
    Quatre Bornes, 72238, Mauritius

  • (230) 5291-6110 | 5449-6110

  • (230) 5444-1566 | 465-2306

  • This email address is being protected from spambots. You need JavaScript enabled to view it.


Copyright © 2019 Soft Skills Consultants (Mauritius) Ltd