Recruitment and Selection

Attracting and retaining top talent is vital for the success of your business.

We are a licensed recruitment agency of the Ministry of Labour, Industrial Relations, Employment and Training since April 2013.


Why should you trust our recruitment & selection services?

Cost of Bad Hire Calculator

Our online calculator will tell you how much a bad hire can cost your organisation. Try it here for free: Cost Of Bad Hire Calculator


Career Orientation test

The DNA of your employee is a critical success factor in a VUCA business world.

Know Your Employee (KYE) in terms of Career interests, Intelligence types, Work orientation, Work styles & Work values will certainly avoid your organisation the cost of a bad hire.


Personality Assessments

We provide personality assessments such as DISC, Big 5 and Type A Personality Profile.


Job Fit Assessments

Today more than ever, reward is linked to competency.
Our tests can assess the competencies of candidates in 20+ occupations including :

Customer Service Profile (CSP) for Customer Service Agents

  • Call Center Customer Service Rep. Test (CCCSRT) for Call Center Agents
  • Telemarketing Agent Test (TMAT) for Telemarketing Agents
  • Salesperson Personality Profile (SPPP) for Salespersons
  • IT Aptitude Personality and Attitude Profile (ITAPAP) for IT staff
  • Clerical Aptitude Assessment (CLAA) for Administrative Staff
  • Driving Personality Profile (DPP) for Drivers (HGV)
  • Management Skills and Styles Assessment (MANSSA) for Managers

Behavioural Competency Assessments

Many professions require specific behavioural competencies such as teamwork, time management, and customer service. We cater for a range of behavioural competency assessments.


Learning Development Plan

Our Learning Development Plan is a powerful ready to implement personal development plan for new recruits.


 Replacement Guarantee*

We offer replacement guarantee for all our recruits. (*Terms and conditions apply)
Our Scope of services for the selection of candidates for all positions on a temporary, contract or permanent basis also includes:

  • Job/candidate profiling
  • Screening of potential candidates from our database
  • Job advert on our website, our social medias & local job portals.
  • Behavioral competency interviews
  • Reference checking
  • Selection of best candidates, submission of candidates profiles & interview briefs
  • Scheduling of interviews of candidates with clients

Mystery Shopping

One of the challenges faced by internal practitioners in conducting a Training Needs Analysis (TNA) using the traditional methodology is to measure behavioural competencies, also known as Soft Skills: Time Management, Emotional Intelligence, Organisational Skills, Leadership Skills, Customer Service, etc.

Our blended approach as an external TNA consultant includes the administration of psychometric tests to assess a range of behavioural competencies in an objective, transparent and independent manner, which will allow you to :

  • Identify competent & non competent employees
  • Benchmark competency levels
  • Identify strengths, potential strengths and limitations for a particular skill (e.g. customer service)
  • Identify the profiles of your top performers
  • Generate skills gaps for training plan
  • Build your own competency frameworks
  • Design a succession plan
  • Design a talent management programme
  • Recruit & select the most competent employees rather than the most academically qualified

Funding up to Rs. 150 000 available through the HRDC Training Needs Analysis Scheme : https://www.hrdc.mu/index.php/levy-grant-incentive-schemes/121-training-needs-analysis-scheme

 

For a free quote for your Soft Skills Training Needs, complete the form below:


Soft Skills Training Needs Analysis

Mystery shopping tells a business what level of service they are delivering. It highlights what is excellent and pinpoints areas where improvements could be madeso they can differentiate themselves and stand out from the competition. Some of the benefits includes:

  • Increased efficiency
  • Customer Feedback
  • Staff Performance
  • Facilities monitoring
  • Tests the functionality of internal procedures and SOPs:
  • Motivational tool for your employees
  • Benchmarking of competitors
  • Identification of training needs
  • Improved Customer Retention

Our Mystery Shopping services can be specifically tailored to suit your needs.

Get in touch with us for more information


Team Building 2.0

Coming soon...

Get in touch with us for more information

Performance Management Audits

Coming soon in partnership with the KPI Institue (Australia)

Get in touch with us for more information


Contact Us

  • Soft Skills Consultants (Mauritius) Ltd,
    P.O Box 73, 4 Avenue des Manguiers,
    Quatre Bornes, 72238, Mauritius

  • (230) 5291-6110 | 5449-6110

  • (230) 5444-1566 | 465-2306

  • This email address is being protected from spambots. You need JavaScript enabled to view it.


Copyright © 2019 Soft Skills Consultants (Mauritius) Ltd